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Our team > Lucy Ord

Lucy Ord

Hi. My name is Lucy and I’m a qualified coach, facilitator, and leadership and organisation development specialist.

I work across a variety of sectors including health, local government, education and the private sector to support individuals and teams develop their capability and performance.

I often work with clients who are making career transitions, leading change, or who feel stuck. I’m passionate about enabling people to see their potential, to live their values, to grow their confidence and to work more effectively.

Working with me will provide you with a safe space for reflection and clarity which will stimulate deeper self-awareness and create new ways of thinking and working.


Coaching Profile Lucy Ord

Lucy is a coach, facilitator and organisation development specialist. Her experience, built up over two decades, has seen her work with clients in the public, private and voluntary sectors to enable their capability and performance.

Lucy is passionate about supporting people to see their potential, find their purpose and get ‘unstuck’. She enables clients to harness and work with greater authenticity, personal presence, and emotional intelligence.

Lucy takes a person-centred approach, whilst also maintaining a keen focus on the organisational system. She is skilled in supporting clients through transition and change, enabling people to better understand themselves and their contexts.


Thank you so much for being my coach! I can’t say enough about how much this has helped me both personally and professionally. You have helped me look at things differently and provided me with the confidence and courage to believe in myself! I now have a set of goals that I will continue to build on and progress the great work we have done during our sessions.

Manager NHS


I absolutely loved working with Lucy, and genuinely believe everybody needs a Lucy in their life. Lucy provided me with a constructive space to discuss things that mattered. She provided me with safe challenge and some excellent tools that I can use in every aspect of my life, as well as work… I am not sure what more you would want for a coach.

Manager Local Authority


Key skills

Executive coaching; Systemic team coaching; Career coaching; Leadership development; Organisation design and development; Culture diagnostics and culture change; Facilitation; Confidence building; Resilience and wellbeing; Design and delivery of personal and leadership development programmes.


Clients describe Lucy as engaging, warm, articulate and insightful, with an ability to create a safe space and offer supportive challenge. Sessions create the space for reflection and clarity, helping clients to develop new ways of thinking, and recognise and build on their own strengths and potential. She is approachable, down to earth, and works with clients to create strong, collaborative partnerships. Qualified as a BrainBased Coach, she applies neuroscience techniques to create insightful conversations and positive habits. Lucy has a track record of supporting clients to deliver transformational change within themselves, their teams and businesses.

Professional memberships

British Psychological Society; Chartered Institute for Personnel and Development, International Coaching Federation

Career background

Lucy has twenty years’ experience within leadership and organisation development (OD) and has worked in multiple sectors including the NHS, Civil Service, education, local government, housing, charities and the private sector. She has led leadership, performance and talent strategies; culture change programmes; senior talent assessment centres, and the coaching programme for a large NHS body.

She now works independently to provide organisation design and development consultancy, facilitate OD programmes, and runs an empowering career-development programme for minoritised groups of staff. Lucy is adept at working at a full system level and regularly works with senior teams to define their purpose and strategy, increase effectiveness, and improve team dynamics.

Qualifications and training

Brain Based Coaching Certificate; Neuroleadership Institute (ICF); Certified Team coach (ICF); Postgraduate Certificate in Human Resource Management (CIPD); Springboard Women’s Personal Development accredited facilitator; Resilience at Work (R@W) certified; Hogan psychometric assessor; Strengths Deployment Inventory facilitator

Find out more about our coaching services or contact us to discuss your next step.

We are

professionally and experientially qualified, regularly supervised and have appropriate professional memberships. CBC is a corporate member of the Association for Coaching.

We offer

individual coaching to executives, and leaders and managers of various levels as well as group and team coaching

We follow

professional guidelines, principles and competencies including the Global Code of Ethics for Coaches, Mentors and Supervisors