Who are we?

Lucy Ord

Lucy is passionate about supporting people to see their potential, find their purpose and get ‘unstuck’.

She supports clients to work with greater confidence, authenticity, personal presence, and emotional intelligence. Lucy takes a person-centred approach, whilst also maintaining a keen focus on the organisational system.

Lucy is a Coach, Facilitator, Leadership and Organisation Development specialist.

Lucy’s experience, built up over two decades, has seen her work with clients at all levels across the public, private and voluntary sectors.

I have found working with someone like Lucy to be invaluable. She has helped me in developing skills in self-questioning and self-coaching, understanding where my opportunities are to influence ‘wicked’ challenges and, where possible, being understanding and kind to myself when I am particularly struggling. She demonstrated nothing but respect and understanding throughout our coaching sessions together…I would not hesitate to recommend Lucy as an exemplary coach to colleagues.

Directorate Manager NHS

Working with Lucy has been so useful, uplifting and inspiring. Lucy is fantastic at being able to look at your whole self, whilst getting in to practical, specific suggestions. The toolkit Lucy has to offer, with such a compassionate, dynamic approach has been wonderful. I have got a lot from Lucy’s guidance and knowledge.

Director Local Authority

Key skills

Executive coaching; Systemic team coaching; Career coaching; Leadership development; Organisation design and development; Culture diagnostics and culture change; Facilitation; Confidence building; Resilience and wellbeing; Design and delivery of personal and leadership development programmes.

Style

Clients describe Lucy as engaging, warm, pragmatic and insightful, with an ability to create a safe space and offer supportive challenge. Sessions enable clients to reflect and gain clarity, helping them to develop new ways of thinking and working. Qualified as a Brain-Based Coach, she applies neuroscience techniques to help clients uncover limiting beliefs, create positive new habits and take practical next steps. Lucy has a track record of successfully supporting clients lead with confidence and influence, work strategically, and navigate career and personal transitions.

Professional memberships

British Psychological Society; Chartered Institute for Personnel and Development, International Coaching Federation

Career background

Lucy has twenty years’ experience within leadership and organisation development (OD) and has worked in multiple sectors including the NHS, Civil Service, education, local government, housing, charities and the private sector. She has led leadership, performance and talent strategies; culture change programmes; senior talent assessment centres, and the coaching programme for a large NHS body.

She now works independently to provide organisation design and development consultancy, facilitate OD programmes, and runs an empowering career-development programme for minoritised groups of staff. Lucy is adept at working at a full system level and regularly works with senior teams to define their purpose and strategy, increase effectiveness, and improve team dynamics.

Qualifications and training

Brain Based Coaching Certificate; Neuroleadership Institute (ICF); Certified Team coach (ICF); Postgraduate Certificate in Human Resource Management (CIPD); Springboard Women’s Personal Development accredited facilitator; Resilience at Work (R@W) certified; Hogan psychometric assessor; Strengths Deployment Inventory facilitator.

Find out more about our coaching services or contact us to discuss your next step.

We are

professionally and experientially qualified, regularly supervised and have appropriate professional memberships. CBC is a corporate member of the Association for Coaching.

We offer

individual coaching to executives, and leaders and managers of various levels as well as group and team coaching

We follow

professional guidelines, principles and competencies including the Global Code of Ethics for Coaches, Mentors and Supervisors